All your questions answered! Everything you could possibly wish to know (and probably more) about shopping with Koobs. If you can't find the information you're looking for, email our team at hello@koobs.co.uk and they'll get right back to you.

Cancellation

You may cancel at any time within 24 hours of placing your order and your payment will be returned within 5 to 7 working days. 24 hours after placing your order, the manufacturing process has begun, and it will not be possible to cancel from this point.